Never lose a customer to slow responses again

An automated assistant answers your WhatsApp messages and phone calls instantly — 24/7, in 40+ languages. Your customers get help in seconds, not hours.

Book a DemoSee How It Works
5-minute setup
No technical skills needed
Free demo

30-day money-back guarantee. Try it risk-free.

Book a Free Demo

See FiQ in action — personalized for your business.

No account needed. We'll reach out within 12 hours.

Sound familiar?

Customers wait hours for a reply — and leave

Your team misses messages on nights and weekends

Support staff are overwhelmed and burning out

Every missed message is a lost sale. FiQ makes sure that never happens.

How FiQ solves it

One platform handles all your customer conversations — WhatsApp and phone — so your team can focus on growing the business.

WhatsApp on autopilot

Replies instantly to customer messages — orders, questions, complaints — in their language.

Answers the phone for you

Handles inbound calls, makes follow-ups, and schedules appointments — no extra staff needed.

Hands off to humans when needed

Complex issues get escalated to your team with full context. Nothing falls through the cracks.

See it in action

A real customer conversation, resolved automatically in 8 seconds.

First in Queue

FiQ Assistant

online

Hi! I ordered a laptop 3 days ago but haven't received any tracking info yet. Can you help?
Hey there! I'd be happy to help track your order. Could you share your order number? It should start with #ORD-
#ORD-2024-8847
Found it! Here's your order status: ✅ Order confirmed ✅ Payment processed ✅ Packed & shipped 🚚 In transit — arriving tomorrow by 5 PM Tracking: TRK-99281746 Anything else I can help with?
Resolved automatically in 8 seconds

78%

Issues resolved without staff

<10s

Average response time

40+

Languages supported

24/7

Always available

The old way vs FiQ

Why businesses are switching to automated support

Monthly cost

K3,000–5,000From K499

Available hours

8hrs/day, 5 days24/7, 365 days

Concurrent chats

1 at a timeUnlimited

Response time

Minutes to hoursUnder 10 seconds

Languages (chat)

1–240+

Sick days / leave

Yes — business stopsNever

Setup time

Weeks of hiring + training1–2 business days

Most businesses save K2,500–4,500 every month. FiQ pays for itself in the first week.

Up and running in 3 steps

01

Tell us about your business

Share your name, industry, and common customer questions.

02

We set everything up

We configure WhatsApp, voice, and automated response flows.

03

Go live

Customer support runs 24/7. You focus on growing.

Secure & Private

Your data is encrypted and never shared. Fully compliant.

99.9% Uptime

Enterprise-grade reliability. Your support never goes offline.

40+ Languages

Responds in your customer's language — automatically.

Stop losing customers to slow responses

Book a free demo and see how FiQ can handle your customer support — instantly.

Book a DemoContact Sales

30-day money-back guarantee — if it doesn't work, every kwacha back.